11 Minutes Is Still a Long Time to Wait

New Orleans PD is congratulating themselves on reducing 911 response time by 40 percent. NOPD: call response faster, wait times down

A little more than a year ago, in October of 2015, response time averaged 20 minutes. Today, average response time to a 911 call is 11 minutes. And that is better than 20, no doubt.

But a lot of bad things can happen in 11 minutes. And of course that supposes that you can call 911 BEFORE the bad things happen. Which does happen sometimes, but not all the time.

And they don’t provide any real statistics. Like standard deviation on wait times, is “average” mean or median wait times, or anything else that would really help with understanding what the hell is going on in New Orleans.

Way back in 2015, when the response time was 20 minutes, the cops were blaming the then-new deal with the Feds over police practices. NOPD is one of many police departments, that the DOJ and the FBI have been involved with.

And of course, the Chief of the Department, wants more money for more officers. (Has there ever been a bureaucrat in the history of bureaucracies that has offered to give up resources?)

Calling 911 is fine thing to do. They can send help in any number of forms from cops to medical support. But they won’t arrive instantly, even if really bad things are about to happen. That isn’t a knock on the first responders, it just of fact of life. So what will you do while you are waiting? If bad things look like they are about to happen what would you do for those 11 minutes? (There is a similar set of questions about what you would do after bad things happen, that focus on things like CPR and First Aid.)