Because when you do business with an “established” firm, it should be as crazy as signing up for a “GoFundMe” campaign. Or something. Some Tesla customers who ordered the Solar Roof have no idea when they’ll get it.
- Three years ago, Tesla CEO Elon Musk said the electric-car maker and energy company’s solar roof tiles would set the company’s energy products apart from those of its competitors.
- But current and former reservation-holders for the roof tiles, known as the Solar Roof, say they’ve been kept in the dark about when they will get them.
- The Solar Roof’s rollout has been delayed by aesthetic issues and durability testing.
- Musk said Tesla was installing the Solar Roof in eight states, but the company has not disclosed the number of Solar Roofs that have been delivered.
Those bullet points that start the article tell the whole story, though the interviews with customers (one who canceled his order, and one who is still on the waiting list) are interesting.