Every company I do business with, and few I don’t, have sent me email messages to ensure me that they are taking COVID-19 seriously. Good.
They have all sent pretty much the same message. “We take this situation seriously,” “we are here for you.” Good. Now go away.
And you would think that they would have the same message on their websites, for people not on their mailing lists. Or who have never set up an account, or whatever. Seems like they don’t.