How Does Amazon Feel About Its Workforce?

It treats them like they are disposable. Amazon delayed medical help for Joliet warehouse worker who had heart attack, says lawsuit filed by widow. This story has been in my feeds for going on a week. I’m sure it is not news to people, or it shouldn’t be.

A guy working in an Amazon “Fulfillment Center” (is “Warehouse” politically incorrect these days?) had a heart attack.

The lawsuit claims company workers waited about 25 minutes before calling the Joliet Fire Department after Becker fell ill, even though there’s a fire station about a half-mile away from the Amazon Fulfillment Center on Emerald Drive.

During that wait, no working automated external defibrillator, or AED — a device that provides an electric shock that can restart a heart in cardiac arrest — was provided to help him, the suit filed on behalf of Linda Becker claims.

So even if you have AEDs hanging around, you still need to call 911, because the guy who had the heart attack will need to go the hospital.

Anyway, after screwing around for 25 minutes, and asking a bunch of insane questions, like “What is his Social Security Number?” when paramedics finally arrived they were NOT directed to the loading dock nearest his location.

After Joliet EMTs were called, they were further delayed by security guards “who chatted at the front desk” before giving paramedics access to the facility, the suit claims; EMTs also had to walk through the mammoth facility rather than being given access to a rear loading dock adjacent to where Becker was in distress. This further delayed their response time another five to seven minutes, according to the lawsuit and reports from the Joliet Fire Department.

I have tried to stop buying things from Amazon, for other reasons. If you buy enough from Amazon they will give you free shipping, but not free 2-day shipping. Most of the stuff is available from Walmart and they will give you free 2-day shipping (if you buy enough). Amazon wants their $100 for “Prime Membership.” There are other reasons.

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Amazon Is Getting on My Nerves More With Every Order

As I mentioned a while ago, I dropped Prime because the music (that was not included in their “unlimited” service) was not quite what I wanted. That and living without 2 day delivery is not the end of the world.

But it isn’t just that I’m not getting 2 day delivery. They are holding the orders. They aren’t holding the credit card charges. They are charging my card, and then NOT shipping the items for quite a while.

My latest order was placed on July 2nd. It still hasn’t shipped. (And yes everything was listed as “in stock,” and it is ALL from Amazon.) They didn’t charge my card on 2nd, they waited until the 7th, but they still haven’t shipped my goods.

This isn’t because they are SO busy doing other stuff. They just can’t help penalizing people who don’t see the value of Prime.

I used to TRY to order stuff from other vendors. But in the in words of Yoda, “There is no try.” So this will be the very last order I place with Amazon. “May they all crash and burn.”

Amazon is becoming as annoying as a cable provider

So I recently decided to end Amazon Prime, when I determined it is NOT worth 100 bucks. Not to me anyway.

I expected the “are you sure” screen, but then there were 3 of them, followed by a “Did you know your Prime was Ending?” email, followed, the next time I logged in, with “Your Amazon Prime is Ending!” on just about every product page, as if the sky were falling. (I’m sure they meant for it to be on every page. Either I tuned it out, or they slipped up.)

Sheesh.

Go. Away.

Amazon Gets Internet of Things Wrong – Part 2

And you thought it was bad that Amazon Echo would let people hack into your home network. Amazon Key flaw could let a courier disable your Cloud Cam. So Amazon came up with a system to allow couriers to unlock your door and deliver packages inside house. What could go wrong?

Now, researchers from Rhino Security Labs have shown that it’s possible, under rare circumstances, to hack the camera so that everything looks fine while someone takes all your stuff.

The attack would work like this. A courier unlocks your door with their Key app, drops off the package and closes the door behind them. Rather than re-locking it, they then run a program on a custom-built device or laptop that spoofs the home’s router and disconnects the Cloud Cam from the network.

And keeping the camera disconnected from the network means that they are not being monitored. While they steal all your stuff.

Amazon is promising to “address the issue.” But really, this is the kind of thing that should have been done in INITIAL design. (Gee, you think we should consider all the ways that bad-actors might attack the system?) Idiots. (Part 1 is at this link.)